Auto Ticket is a highly reliable and Enterprise grade alarm-handling offering that bridges alarms on
Niagara to any third party Ticketing System (ITSM).
Features of Auto Ticket -
Designed it in a manner such that it can be integrated with any Ticketing management system.
Scalable is proven to be 1200 tickets generated for about 50,000 points per minute.
Real Time tickets are generated that promises the accuracy rate to be a 100% such that no one alarm
event will be found that's not accounted for.
As it is event triggered design by default it is independent of the source of alarms.
